Pet travel webchat

Webchat can help with general pet travel requirements. If you have a specific question, call our helpline.

We are running the webchat as a trial, so we may ask you to provide feedback.

Webchat opening hours

• Monday to Friday, 8.30am to 5pm
• Bank holidays, Closed

Webchat - There are currently no agents available, try again later.

Pet travel guidance

You can find out more, including helpline details, at:

• Bringing your pet dog, cat or ferret to Great Britain
• Taking your pet dog, cat or ferret abroad